Add value to every customer contact using Brakes sales through service approach to drive profitable growth
Build loyalty and customer lifetime value
Take ownership of all aspects of inbound and outbound customer contacts including order placement, query resolution and managing service issues
Ensure good communication links with various departments and utilise and follow internal policies
Be self-motivated to deliver high productivity, to achieve personal scorecard targets and assist in the achievement of overall departmental KPI’s
Liaising between departments to ensure customer satisfaction

Evening Sales Advisor

Key skills