Key skills
Collaboration
About this role
Role Overview
- Manage and optimize HubSpot workflows, automation, and day-to-day system functionality
- Own data hygiene and help ensure lead data remains accurate, organized, and actionable
- Support the setup, improvement, and ongoing management of a two-way API connection between HubSpot and Campus Cafe
- Help build and improve HubSpot processes for both admissions and clinic lead management
- Support the implementation of HIPAA-compliant lead handling processes within HubSpot for clinic-related use cases
- Collaborate with internal stakeholders to improve lead flow, follow-up, and operational efficiency
- Help implement additional HubSpot capabilities over time, such as chat, texting campaigns, and other workflow improvements
Requirements
- Strong hands-on experience with HubSpot, especially in workflows, automation, data management, and backend operations
- Experience managing data hygiene and building scalable lead management processes
- Experience working with APIs, integrations, or two-way system syncs between platforms
- Ability to troubleshoot operational issues and improve systems end-to-end with limited oversight
- Experience with HIPAA-compliant processes, healthcare-related systems, or other privacy-sensitive environments is a strong plus
- Experience with student information systems such as Campus Cafe is a plus, but not required
- English proficiency sufficient for regular collaboration with U.S.-based stakeholders
Benefits
- Remote opportunity with a U.S.-based university
- High-impact role with ownership over important HubSpot and lead management processes
- Opportunity to help shape new systems and workflows from the ground up
- Strong collaboration with decision-makers and cross-functional stakeholders