Spanish Inbound Telesales

Role Overview

• Contribute to generating business opportunities and to the company’s sustainable growth
• Provide an excellent experience for every customer
• Resolve inquiries about the company, products and services quickly and effectively
• Handle objections and incidents professionally
• Work to meet and exceed defined commercial targets

Requirements

• Generate and convert opportunities
• Execute lead acquisition strategies, both outbound and inbound
• Apply active listening and analytical techniques
• Serve as the main point of contact for customers
• Resolve customer questions about the company, products and services
• Process orders and transactions accurately
• Keep information up to date in internal management tools
• Identify up-selling and cross-selling opportunities
• Collaborate in referring customers to other specialized teams

Benefits

• Fixed annual gross salary of €21,500 paid over 14 months
• Variable bonus up to €3,000 per year, tied to commercial targets
• 24 working days of annual leave per year
• Additional days off, including December 24, December 31 and your birthday
• Flexible working hours to support work–life balance
• Meal card of €94.50 per month (January to November)
• Access to health insurance via a flexible remuneration plan, with no co-payments or waiting periods
• Ongoing specialized training and a professional development plan tailored to your growth
• Dynamic, collaborative and inclusive work environment with a focus on team well-being