Gather, analyze and document business and regulatory requirements with internal stakeholders (business, risk, compliance, operations) and external stakeholders (participants, ECB, regulator)
Translate functional and non-functional requirements into specifications understandable by technical teams (architecture, development, QA)
Support the definition of business rules, SLAs/SLOs, exception scenarios, incident management and regulatory/operational reporting
Prepare and maintain functional documentation (use cases, flows, high-level data models, business manuals)
Define and validate acceptance criteria, assist in creating certification and business test cases, and participate in pilots with users/participants
Facilitate continuous communication between the business and technical teams, helping clarify questions and manage expectations

Bachelor's degree in computer engineering or a related field
Proven experience as a business analyst (required)
Demonstrated experience as a business analyst, particularly in payments or mission-critical financial systems
Experience producing clear functional specifications
Strong analytical and problem-solving skills with structured thinking
Excellent written and verbal communication skills, able to adapt language for technical and business audiences
Organized and meticulous documentation practices, with attention to detail and focus on traceability of decisions and requirements
Collaborative mindset, team-oriented, and open to constructive feedback (giving and receiving)
Comfortable working closely with Product Owner, developers, QA and operations
Knowledge of solutions involving blockchains or digital wallets is a plus
Working knowledge of data and integration (APIs, messaging, files) sufficient to communicate effectively with technical teams
Familiarity with agile development practices (Scrum/Kanban/SAFe, refinements, plannings, reviews, retros) and related tools (e.g., Jira, Confluence)

Health insurance
Flexible working arrangements
Training and certifications
Employee Assistance Program (covering five areas, including psychological support)
Birthday and service anniversary benefits
Monthly happy hour
Benefits portal with attractive offers

Business Analyst

Key skills