Technical Program Manager – Release Readiness

Role Overview

• Build and maintain project plans, including scope, schedules, risks, dependencies, and communication plans.
• Support product lifecycle processes and ensure required artifacts, checkpoints, and milestones are completed.
• Coordinate cross‑functional teams to ensure alignment on release schedules, deliverables, and risks.
• Track progress against plan, identify roadblocks early, and drive mitigation or escalation paths as appropriate.
• Manage intake, requirements gathering, and change requests using established Release Readiness processes.
• Prepare and deliver clear status updates for project teams and leadership, adjusting communication for each audience.
• Support Executive‑level program reviews through concise presentations, data‑driven summaries, and risk visibility.
• Facilitate program meetings, including weekly status meetings, risk reviews, and readiness checkpoints.
• Conduct retrospectives and incorporate feedback to improve processes, tools, and workflows.
• Maintain documentation (charters, schedules, risk logs, decision logs, readiness checklists, etc.).
• Collaborate across Program Management, Engineering, Product, Release Engineering, and GTM functions to drive predictability and transparency.
• Contribute to continuous improvement of Release Readiness frameworks, templates, dashboards, and communication mechanisms.
• Support other program management initiatives as assigned.
• Perform duties in an office or remote environment; may occasionally require after‑hours coordination during release timelines.
• Some domestic travel may be required.

Requirements

• 4–6 years of experience in technical program management, project management, or release/program coordination within technology organizations
• Experience working with engineering, product, QA, release engineering, and/or support teams
• Experience leading or coordinating geographically dispersed teams
• Strong understanding of software release processes, CI/CD pipelines, or complex build environments
• Demonstrated ability to manage schedules, risks, dependencies, and cross‑functional deliverables
• Strong communication skills across written, verbal, and presentation formats
• Proficiency with PM tools such as Smartsheet, SmartSheet, Jira/Azure DevOps, Excel, and PowerPoint
• PMP, CSM, or equivalent certifications are preferred but not required
• Experience supporting hardware/software product development is a plus.

Tech Stack

• Azure
• PMP

Benefits

• None specified