Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions
Collaborate with members of the Community and Growth team to ensure the overall success of our customers; and assist other members of the Customer Success organization
Help develop, implement, and assist with the deployment of growth campaigns
Help with analyzing customer data such as: usage data, adoption trends, and health score to help identify patterns and potential risks
Collaborate closely with Sales and Marketing teams on upsell initiatives and understanding growth opportunities
Identify growth opportunities tied to upsell, cross-sell, and expansion
Work with CSMs to identify renewal risk in the Digital touch segments
Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility

Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date between Dec 2026 and June 2027
Impeccable written and verbal communication skills
Detail-oriented and analytical
Strong team player but still a self-starter
Thrives in a multitasking environment and can adjust priorities on-the-fly
Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company’s mission, product and business opportunity

1:1 mentorship
The opportunity to expand your knowledge and work on challenging projects
Training and Development opportunities
Connections to other recent grads, and employees across the company
Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts
Fun events!

Customer Growth Program Intern

Key skills