Operations and Customer Support

Role Overview

• Responsibility for payment transactions, including timely processing
• Support with monthly closings and general finance tasks
• Processing of expenses, including correct documentation
• Assistance with the organization and administration of the employee lifecycle (onboarding, offboarding, contract changes, etc.)
• Preparation of monthly payroll runs for all employees
• Maintenance and monitoring of the time-tracking system
• Customer support and advisory via email, Intercom and telephone
• Identification of automation opportunities for recurring customer inquiries

Requirements

• Fluent in German and English, both written and spoken; French is a plus
• Completed commercial apprenticeship (KV) or equivalent qualification
• Professional experience in administrative or support office roles, particularly in HR, accounting (Abacus) and customer service
• Strong organizational skills and the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal
• Ability to work independently as well as collaboratively in a team
• Positive attitude, proactive approach and willingness to take on new challenges
• Abacus experience is an advantage

Benefits

• Join an innovative company in the healthtech sector
• Flat hierarchy and a young, dynamic team
• Close collaboration with experienced entrepreneurs — learn directly from the best
• Challenging and varied responsibilities
• Central location in the heart of Zurich
• Flexible working hours and work-from-home days
• Free access to cutting-edge preventive medicine — directly within the company