Role Overview
- Running their own case load of pre and post-litigation property damage files Adhering to court deadlines and managing files in accordance with court timetables
- Conduct of Court hearings
- Instructing experts
- Instructing and working with Counsel
- Carrying out detailed reviews of quantum
- Liaising with clients/other insurers/third parties
- Liaising with policyholders and witnesses
- Negotiating settlements
- Drafting pleadings/court documents
- Assisting other file handlers with their case loads
- Any other tasks as they arise to efficiently run their caseload
Working Hours ** 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is home working. The office location is Glasgow.
Requirements
- Experience of handling pre and post-litigation damages claims
- Experience of insurer funded property damage work
- Experience of conducting court hearings up to and including Proof
- Experience of drafting court documents and understanding of processes
- Good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise workload, prioritise tasks, use initiative and proactively progress client matters
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- A keen eye for detail and an ability to analyse evidence
- Team player
- Self-confidence
- Good Literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs Shared Behaviour framework
Required Soft Skills: **Personal Effectiveness Team Commitment
- Values others perspective Resilience
- Demonstrates self-control Passion for Growth and Improvement
- Systematically improves performance Embracing Change
- Responds positively to changeBusiness Focus Client Care
- Works to add value for the client Decision Making Negotiation, Influence and Persuasion Commercial Insight
- Considers and understands commercial implications
Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation