Lead problem spaces end-to-end and helping define how design operates within your product team
Collaborate closely with product and engineering in your domain
Focus on research, flows, systems, and usability, with solid visual execution where needed
Work holistically across multiple platforms to solve problems
employee app, employer portal, and the admin dashboard for our operations team
Present your design work and articulate your design decisions
Deliver measurable impact through design

You have owned complex projects end-to-end, from discovery through delivery, design, and iteration
Strong experience in end-to-end journey mapping across complex user and operational flows
A portfolio demonstrating recent end-to-end projects, with clear articulation of problem framing, UX thinking, and measurable impact, not just polished UI outputs
Proven ability to plan and lead discovery initiatives, identifying high-value opportunities and prioritising them using user insights and data
Partnered with Product to define problem spaces and shape opportunities, not just execute solutions
Facilitated continuous delivery with smooth engineering hand-offs
Nice to have Experience in fintech or payroll
Background in B2B or internal tooling design
Experience working on growth or conversion optimisation
Experience working in fast paced environments

A competitive salary; we proactively review salaries to make sure you get what you deserve
Meaningful share options, you’ll own a part of Penfold and share in our success
10% pension contribution each month that you don’t need to match (on top of your salary)
Medical insurance, through Vitality
Unlimited holiday, we’re interested in your output, not how many holidays you go on!
Hybrid working, we like people to come in to our office (so it would be great if you lived in the London area) at least a couple of days a week to collaborate, but we trust you to get your work done in whatever environment suits you
Great community office space, plenty of people come into our wonderful private office near Borough Underground station.
Free tea, coffee, soft drinks and snacks
Free company lunch every week (e.g., Borough Market, Mercato Metropolitano)
Laptop and any WFH equipment you need
Option to buy a bike tax free, and spread the cost (using the cycle to work scheme)
Learning and Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals
Quarterly company socials, and regular meet-ups throughout the year too!

Senior Product Designer

Key skills