Collaborate with stakeholders to understand business processes and translate them into Salesforce solutions
Document functional requirements and create solution design
Configure and customize Salesforce Sales Cloud to meet business needs
Design and implement Experience Cloud portals
Map requirements with OOB features and identify need for customization
Configure various features of Sales Cloud such as Sales Management, Campaigns, Lead Conversion, Forecasting, Sales Cadences, Account Management, Territory Management
Configure and customize Salesforce Sales Cloud to meet business needs
Experience with Marketing platforms – Pardot/Marketo to build end to end configurations
Implement App Exchange products such as DocuSign, Spiff/Xactly, Conga Composer, Sales Navigator, Demand tools, Cloudingo, Checkmarks, PMD, OwnBackup, Vonage
Identify integration requirements and suggest approach
Configure Experience Cloud features such as Experience Builder, Customer Service, Partner Central, Self-Service Portals, Knowledge and Chatter
Customize Experience Cloud templates for branding and usability
Ensure responsive design and accessibility across devices
Prepare configuration runbooks and guide development team
Prepare Solution design, System Architecture and Entity Relationship Diagram
Conduct user training sessions and create documentation

6 Years of Experience in Salesforce with Strong understanding of Sales and Experience Cloud, with experience on multiple end-to-end implementations
Hands on experience of CPQ implementation and Quote to Cash process
Hands on Experience with Marketing Cloud, Pardot, Marketo
Hands on experience on various automation features such as flows.
Strong Knowledge of Apex and LWC
Experienced with DevOps
Knowledge of Single Sign on
Experienced integrating with NetSuite and ERP with REST/SOAP APIs and middleware such as MuleSoft, Boomi
Knowledge of Agentforce
Excellent communication skills

Salesforce Developer, Sales and Marketing Cloud

Key skills