Deploy, configure, and support EASE and other software solutions in client environments
Ensure our software integrates effectively with client infrastructure and performs reliably under operational constraints.
Spend much of the time installing and configuring systems, troubleshooting issues across application, network, and infrastructure layers.
Adapt deployments to meet the realities of each environment.
Work with secure or restricted networks, integrating with third-party systems, and resolving technical challenges.
Collaborate closely with project managers and engineering teams to deliver successful deployments.
Engage directly with clients as needed to diagnose issues, understand constraints, and ensure long-term success.
Help refine how we deploy and support EASE, contributing to more scalable and repeatable delivery practices.
Thrive in hands-on technical work, comfortable operating in complex and imperfect environments.

5+ years of experience deploying and integrating complex applications into client environments
Demonstrated experience communicating with technical and non-technical stakeholders, explaining issues clearly, and building trust while working through complex problems.
Exceptional problem solving and debugging skills, including ability to troubleshoot complex technical issues across application, infrastructure, and network layers.
Strong working knowledge of Linux sysadmin, (e.g., user management, security, package managers, storage, etc.).
Strong working knowledge of networking configuration and best practices (firewalls, routing, VPNs) and experience troubleshooting network-related issues, ideally in secure network environments.
Experience with scripting (e.g., Bash, Python) to automate tasks and streamline deployments.
Experience with Docker / containerization and image creation.
Experience working directly with clients to diagnose issues, understand constraints, and support successful deployments.
Knowledge of hypervisor software (e.g. VMWare, Hyper-V, VSphere, ESXi, Proxmox)
Knowledge of GIS applications / geospatial data
Eligible to obtain (or hold) a Government of Canada Secret clearance.
Able to support on-site deployments and client engagements as required.

Forward Deployed Engineer

Key skills