Lead IT Portfolio Management Analyst

Role Overview

• In charge of the prioritization of projects, auditing project alignment with overall technical or business strategy, guiding resource allocation, and supporting the development of project or program execution plans
• Manages Agile / Lean portfolios and supports overall strategy, investment funding, Agile portfolio operations, and Lean governance
• Applies the concept of lean thinking to program and product and coaches stakeholders on these concepts to achieve objectives
• Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals
• Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success
• Creates visibility into areas struggling with scope, schedule, resources, or budget
• Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines
• Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio
• Identifies dependencies and critical paths, and aids stakeholders in managing them
• Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams
• Identifies and resolves problems often anticipating issues before they occur or before they escalate; develop and evaluate options and implements solutions
• Analyzes project risk profile and balance at the portfolio level
• Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions
• Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies
• Maintain departmental work process for IT controls
• Analyze demand data to identify and report on trends
• Identify key leading and lagging risk factors
• Ensure compliance to all policies and procedures
• Drive portfolio planning and operations for assigned portfolio
• Performs other duties as assigned
• Complies with all policies and standards

Requirements

• Requires a Bachelor's degree and 5 – 7 years of related experience
• Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
• Experience with Other: ServiceNow
• Experience with Data Analysis
• Knowledge of IT hardware/software assets as well as knowledge of applications and application platforms
• Knowledge of JIRA

Tech Stack

• ServiceNow

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules