You will be a key member of our dynamic Waikato Parts & Customer Service team.
With strong internal/external customer relationships, you will ensure customer needs and expectations are achieved throughout their Scania experience.
Working for Scania is not just about the job. It is about you too.
As the face of Waikato team, you will be first point of contact, welcoming our customers (face to face, phone or email)
Work closely with the Workshop to ensure availability of parts
Through excellent customer relationship management, you will drive sales growth of Scania parts
Developing an understanding of individual customer product and service needs
Exceptional communications with external and internal customers, written and verbal, to schedule vehicles and provide updates
Creating work orders, allocating work to the workshop and invoicing
Monitor stock, spare parts and inventory

A dynamic and inclusive work culture
be part of a great team
Subsidised medical insurance.
A monthly bonus scheme based on results
PPE/Uniform provided
Employee Benefit Program offering discounts at over 100 retailers
An environment that is supportive, friendly & fun
Be part of the bigger picture
a company with a focus on digitalisation, autonomous vehicles, electrification & sustainability
A company that is growing, with potential for career development opportunities
Continuous learning & training

Parts, Customer Service Employee

Key skills