Conducting outbound telephonic patient outreach to support patients enrolled in Cadence care programs
Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease
Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals
Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change
Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision
Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies
Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools
Documenting patient interactions, outcomes, and follow-up plans in the Cadence platform
Identifying barriers to care (including social needs) and connecting patients with resources or internal support pathways
Collaborating in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack
Contributing feedback to improve workflows in a fast-moving, change-oriented environment
Requirements
An active compact multi-state LPN/LVN license in the state where you currently reside is required
At least 5 years of clinical experience as a Licensed Practical Nurse is required
Remote work readiness (including stable high-speed WiFi) is required
An active CA state LVN license is strongly preferred
Fluency in Spanish is required
Experience providing patient education and support to individuals managing chronic conditions is preferred
Benefits
Company culture all about impact, shared growth mindset, empowerment, and integrity
An opportunity to help improve the quality of life of millions of Americans
Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
Competitive salaries and quarterly incentives
Medical, dental, and vision insurance
Competitive PTO
401K and 401K match
National and local discounts powered by TriNet
Onboarding stipend for remote equipment and home office setup