Husqvarna GroupRemote
Parts Administrator
North Carolina, United States of America
Full Time
1 day ago
No Visa Sponsorship
Key skills
CRMLeadership
About this role
Role Overview
- Looking up parts in the Husqvarna system to satisfy customer inquiries
- Basic order entry for Husqvarna customers (business to business)
- Respond to pricing inquiries
- Respond to technical questions from internal and external customers
- Record details of cases in CRM
- Effectively communicate escalations to Customer Care Leadership Team
Requirements
- Mechanical aptitude and interest
- Strong written, oral, and interpersonal skills
- Basic MS Office skills
- Developed computer navigational and organizational skills
- Ability to multi-task
- Strong customer service focus
- Exceptional knowledge of Outdoor Power Products and applications
Benefits
- Equal opportunity employer
- Committed to creating an inclusive environment
- Focus on sustainability and collaborative growth