Lead a talented in-house team of designers, content strategists and copywriters in shaping the customer experience across our digital consumer storefronts.
Champion brand storytelling and commercial performance.
Inspire and lead a high-performing team to deliver friction-less, persuasive and assistive customer journeys.
Transform business objectives into innovative concepts.
Evolve TELUS’ ecommerce brand expression and design system.
Mentor and develop a team of creatives.
Optimize workflows and resource allocation for maximum efficiency.

8+ years of experience in digital design or advertising
At least 3 years in a leadership or art direction role
A portfolio that showcases best-in-class digital creative for ecommerce or performance marketing
Strong conceptual thinking and visual storytelling skills
Expertise in modern design tools (e.g., Figma, JIRA, Adobe Creative Suite)
Experience working with headless CMS’ like Contentful
Experience directing photo/video content and writing or editing copy for digital channels is a strong asset
Confident communicator with the ability to present and sell ideas to stakeholders at all levels
A collaborative, empathetic leadership style
Passionate about emerging tech, especially AI and automation

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Manager – Creative Director

Key skills