Lead and manage all aspects of the Service Center’s operations, ensuring efficiency, profitability, and high-quality service delivery.
Cultivate a positive and productive work environment through strong leadership, communication, and employee engagement.
Drive continuous improvement initiatives to enhance service levels, reduce operational costs, and increase productivity.
Ensure exceptional customer satisfaction by setting high standards for service quality and responsiveness.
Oversee staffing, budgeting, and resource allocation to meet performance goals and financial targets.
Hire, train, and retain top talent while supporting employee growth through coaching, performance management, and development plans.
Maintain strong relationships with key customers and partners, representing the company with professionalism and integrity.
Promote a culture of safety and ensure compliance with OSHA, federal, and state regulations.
Contribute to the total branch sale volume by personal sales production.

Minimum 10 years of experience in the commercial door industry
At least 5 years of experience managing operations with full P&L responsibility
Strong knowledge of budgeting, forecasting, and performance reporting
Proven leadership skills with the ability to inspire, motivate, and develop teams
Excellent communication, organizational, and problem-solving abilities
Experience in outside sales and customer relationship development
Technically inclined with a hands-on approach to operational challenges
Strategic thinker with a proactive mindset and a commitment to continuous improvement
Willingness to travel as needed to job sites and company meetings
Must be able to read and speak English per DOT guidelines.

Branch Manager

Key skills