Be the first point of contact for Local and Global Product Lines for all topics related to delivery of the services within the perimeter
Lead and ensure the migration and ongoing management of a high-traffic file transfer platform, migrating from Axway to SFTP GO / Axway Secure Transfer
Operate in a production-critical environment with strong focus on continuity, prioritization, and clear communication
Collaborate with security, infrastructure, development, and business teams to ensure continuity and SLAs
Report to management the status of the migration for the Division
Plan, design, and coordinate the migration of the file transfer platform from Axway to SFTP GO / Axway Secure Transfer
Ensure the analysis and the optimization of the transfer flows (FTPS, SFTP) and related protocols (CFT, PESIT) in a multi-stakeholder context are applied
Document procedures, flows, and ensure knowledge transfer to operations teams
Participate in project management and drive delivery and risk management
Manage technical documentation with clear written communication
Apply certificate management across authorities, lifecycle, renewals, and integration into transfer workflows
Leverage knowledge of production environments and architectures for migrating sensitive data

Technical expertise in transfer protocols and MFT solutions (FTPS, SFTP, PESIT)
Mastery of tools: Axway, SFTP GO, Axway Secure Transfer
Certificate management: authorities, lifecycle, renewals, integration into transfer workflows
Knowledge of production environments and architectures for migrating sensitive data
Proven experience in similar roles (migration of file transfer platforms, Axway to SFTP GO / Axway Secure Transfer or equivalents)
Certifications and/or relevant training in secure transfers, certificate management, and administration of transfer platforms
Project management skills
Ability to operate in a high-pressure, production context with strong prioritization and clear communication
Excellent written communication for technical documentation
Working language: French (preference for concise, technical communication)

Service Delivery Manager – File Transfer Expert

Key skills