Invoice-to-Cash Manager

Role Overview

• Oversee billing, cash application, collections, and dispute management teams.
• Ensure accurate and timely invoice generation in compliance with contractual terms.
• Monitor daily cash posting and unapplied cash resolution.
• Drive collections strategy to reduce DSO and improve aging buckets.
• Review credit limits and approve credit risk decisions within authority.
• Own KPIs including: DSO (Days Sales Outstanding) Aging >90 days Bad debt reserves Billing accuracy rate.
• Prepare monthly AR reporting and executive dashboards.
• Identify trends impacting cash flow and implement corrective actions.
• Lead automation initiatives (invoice delivery automation, EDI, portal integrations).
• Align with Billing Director and Collections Leadership on Standardized global billing and collections processes.
• Partner with IT on ERP enhancements (Peoplesoft, High Radius, Power BI) Support system integrations during acquisitions.
• Partner with Sales on contract review, customer onboarding and collection activities.
• Work with Legal on dispute escalations and contractual compliance.
• Support integration of new business units into O2C framework.
• Ensure SOX/internal control compliance for I2C Processes.
• Monitor write-offs and approve within delegation of authority.
• Maintain audit-ready documentation.
• Lead, mentor, and develop billing, collections, and cash application teams.
• Align with Leadership teams to set annual goals aligned with corporate objectives.
• Conduct performance reviews and succession planning.
• Foster a culture of accountability and continuous improvement.

Requirements

• Bachelor’s degree in finance, Accounting, or related field.
• 5–8+ years of progressive experience in Invoice-to-Cash or Accounts Receivable (Cash applications, Collections AND Billing)
• 4
• 5 years of leadership experience.
• Strong knowledge of ERP systems (PeopleSoft)
• Proven track record improving DSO and cash flow.
• Experience with process automation and system implementations.
• Strong analytical, communication, and stakeholder management skills.
• Experience in global/shared service environments.
• Advanced Excel / BI tools (Power BI, Tableau).

Tech Stack

• ERP
• Tableau

Benefits

• Flexible work arrangements