Key skills
ERPAccount Management
About this role
Role Overview
- Manage customers solutions including revenue growth and customer satisfaction
- Drive implementation of corporate strategies
- Analyze customer's business strategies
- Manage order fulfillment for program accounts
- Negotiate contract changes
- Drive process improvements with partners
Requirements
- 8+ years of experience
- Bachelor's degree or equivalent experience
- Global account management
- Engineering, Computer Science or equivalent
- Microsoft Office proficiency
- Knowledge of ERP systems
- 5+ years in service supply chain
- 3+ years in hardware service operations
- Experience with parts planning software
Tech Stack
- ERP
Benefits
- Service logistics
- Service parts planning
- Customer experience improvement