About this role

Monitor license utilization across the organization to identify "shelfware" (unused software).
Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco).
Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).

Proficiency in platforms like BetterCloud, Torii, or Zylo.
Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.
The ability to push back on vendors and secure better margins for the MSP.
Tracking expiration dates for hundreds of diverse licenses simultaneously.
Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.

MSP Procurement and SaaS Licensing Specialist

Key skills