About this role

Serve as the primary customer interface, building trust and ensuring seamless communication throughout all engagement phases
Act as the Voice of the Customer within Intel Foundry, advocating for customer priorities and expectations across all internal functions
Partner directly with customers to understand packaging challenges and requirements
Provide expert technical consultation on packaging solutions and processes
Work with Technology Development, Product Engineering, Manufacturing, Operations, and Customer Engineering teams
Influence product and technology roadmaps through customer feedback and market insights
Develop and maintain comprehensive Statements of Work (SOW) documenting requirements, commitments, deliverables, and milestones
Manage complete customer engagement lifecycle from design award through high-volume manufacturing and end-of-life
Provide clear, regular status reports to customers and leadership
Facilitate effective communication between technical and business stakeholders

Bachelor's degree in Electrical Engineering, Materials Science, Mechanical Engineering, Chemical Engineering, or in a related field
5+ years of experience in one or more of the following: Semiconductor Packaging, Assembly/Test, Backend Manufacturing, Operations, Product Engineering, Field Applications, or customer-facing engineering roles
8+ years of Semiconductor experience

Senior Technical Solutions Engineer – Advanced Packaging

Key skills