Client Service Associate

Role Overview

• Assist advisor in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor
• Prepare and summarize client meetings by scheduling and confirming meetings, enter data into contact manager, create the agendas and summaries of meetings, escort clients to advisor and provide essential follow-up
• Prepare and ensure new business paperwork is submitted in good order which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance applications and coordinate rollovers
• Prepare for and coordinate marketing events which includes creating marketing compliance documentation and managing event marketing reimbursement
• Provide general administrative duties such as answering the advisor's phone, process expense management reports, prepare routine client correspondence, support for closes, set up of client files, copy and new business correspondence and alerts

Requirements

• Associate (2-year) degree or equivalent
• 3-5 years Relevant Experience
• Experience working in a client service environment
• Detail oriented, strong math, and analytical skills
• Good organization and time management skills
• Able to manage multiple priorities and prioritizes effectively
• Able to independently work with minimal supervision
• Able to communicate with all levels within the organization
• Process oriented and can work with a team
• Strong computer and software skills

Benefits

• Professional development through training, mentoring and licensing support