Conduct audits of underwriting files, including applications, tax documentation, financial statements, and supporting records
Review tax forms (e.g., wage reports, payroll records, business tax filings) to validate group eligibility, enrollment, or rating criteria
Ensure underwriting decisions comply with internal guidelines, regulatory standards, and compliance policies
Identify discrepancies, documentation gaps, errors, or policy exceptions in underwriting determinations
Communicate audit results to Marketing, Underwriting, compliance, and leadership teams, including recommended corrective actions
Document audit findings clearly and maintain complete audit workpapers
Support follow‑up audits, corrective action plans, and appeals or reconsiderations
Maintain knowledge of underwriting rules, tax documentation requirements, and regulatory changes (i.e. ACA, ERISA, TN state law, IRS rules)
Track audit trends and recommend process improvements or training opportunities
Mentor and assist Underwriting Auditors with complex and sensitive audits as well as assist with quality audits of other auditors using quality-related metrics.
Requirements
3 years – Experience in underwriting, underwriting audit, compliance, quality review, and/or basic business employee tax filing requirements/accounting/payroll experience
High attention to detail and accuracy
Ability to interpret and apply underwriting guidelines and policies
Ability to work independently while managing multiple audits/deadlines
Strong written and verbal communication skills
Proficiency in Microsoft Office (Outlook, Word, Excel)