Customer Project Manager

Role Overview

• Support all aspects of a specific IBS Customer relationship by ensuring proper execution per the IBS customer contract.
• Works as the liaison between NAPA and the IBS Customer in contract compliance, customer service, inventory management, and loss prevention.
• Develops good customer relations and maintains a high level of service to the customer.
• Meet with the customer on a monthly or per contract basis to review contract compliance and reporting.
• Be the APG contract SME and ensure all aspects of the contract are being adhered to.
• Ensure that all contract required reporting is being run and delivered as required by the contract.
• Pursues all opportunities to add value to the customer via value added processes or projects.

Requirements

• College degree or equivalent work experience required.
• ASE certification is a plus.
• Possesses project management skills.
• Certifications are a plus.
• Strong communication skills.
• Extremely detail oriented.
• Must possess high character and integrity.
• Must enjoy working in a fast-paced setting and possess an ability to remain calm under pressure.
• Ability to ensure proper maintenance and protection of Company store facilities, equipment, inventory and all physical assets of the company.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.