Support execution of Stars and clinical campaigns from intake through launch, measurement, and optimization (briefs, timelines, deliverables)
Own campaign operations and tracking (status, dependencies, risks, approvals) and maintain integrated trackers and team cadence
Support AVP/Leads by gathering requirements, drafting briefs, documenting decisions, and tracking next steps with Stars and select clinical partners
Coordinate with the Hive and vendors on creative/collateral: request intake, feedback consolidation, compliance support, and on-time delivery
Set up measurement with analytics (KPIs, tracking, cadence); maintain scorecards/readouts, validate inputs, and surface trends/opportunities
Prepare governance updates, capture decisions/action items, and follow up on commitments; coordinate inputs for personalization/NBA as needed
Coordinate touchpoint alignment across Stars & Clinical Marketing and partners (calendars, journeys, channel plans) to reduce abrasion
Document learnings and maintain templates/playbooks (briefs, QA checklists, timelines); recommend process improvements to strengthen outreach

Bachelor’s degree in Marketing, Communications, Business, Public Health, or a related field (or equivalent work experience)
3+ years of experience in marketing, consulting, program management, analytics, or a related role delivering cross-functional work in a matrixed environment
Demonstrated ability to drive work through collaboration and influence—coordinating stakeholders, maintaining action plans, and supporting delivery of shared outcomes
Ability to manage components of cross-functional initiatives from intake and planning through execution and measurement, with guidance as needed
Campaign/program operations experience, including trackers, timelines, and dependency/risk logs
Strong stakeholder management skills, including comfort aligning partners, surfacing risks/tradeoffs, and navigating review/approval processes
Strong analytical skills; ability to build scorecards/readouts, maintain trackers, and translate data into clear next steps
Excellent written and verbal communication skills, including the ability to create clear briefs, synthesize input, and deliver concise updates and performance readouts
Comfort with ambiguity and frequent change; able to flex between strategy and execution and adjust plans as priorities evolve

Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance

Senior Professional, Stars – Clinical Marketing

Key skills