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Technical Operations Manager at Market Partner Scandinavia | JobVerse
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Technical Operations Manager
Market Partner Scandinavia
Website
LinkedIn
Technical Operations Manager
Sweden
Full Time
4 hours ago
No Sponsorship
Apply Now
Key skills
SQL
Jira
Customer Success
About this role
Role Overview
Serve as the subject-matter expert and central triage point for all creator payout issues
Manage and prioritize technical support queues (Jira)
Utilize internal financial tooling and back-office systems to diagnose issues
Proactively identify and clean up legacy creator profiles
Aggregate issue patterns and provide insights to Engineering and Product teams
Develop and maintain playbooks and standard operating procedures
Collaborate with cross-functional teams to manage major payout-related incidents
Requirements
Background in Technical Support, Customer Success, or Operations
Proficiency with ticketing systems like Jira
Foundational understanding of SQL
Strong written and verbal English skills
Highly organized multi-tasker with strong attention to detail
Experience managing technical escalations and identifying patterns in incidents
Tech Stack
SQL
Benefits
Professional development opportunities
Flexible work arrangements
Apply Now
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