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Customer Service Representative, Romanian at David Kennedy Recruitment Ltd. | JobVerse
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Customer Service Representative, Romanian
David Kennedy Recruitment Ltd.
Remote
Website
LinkedIn
Customer Service Representative, Romanian
Greece
Contract
3 hours ago
No Sponsorship
Apply Now
Key skills
Leadership
Communication
Remote Work
Account Management
About this role
Role Overview
Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication
Research and identify effective solutions to resolve customer issues or concerns
Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
Provide accurate and complete information using appropriate tools, systems, and procedures
Maintain a high standard of customer service and contribute to a positive customer or partner experience
Collaborate with internal teams to ensure seamless communication and issue resolution
Requirements
Fluent/native in Romanian with strong proficiency in both written and spoken communication
Good proficiency in English
High school diploma or equivalent qualification
Minimum of 6 months experience in customer service, hospitality, retail, or a related field
Strong communication and problem-solving skills
Proficiency with computers and customer service tools
Reliable high-speed internet connection and a quiet workspace (for remote work)
Eligibility to work in Greece
Benefits
Competitive compensation package, including a base salary
Comprehensive benefits package based on role
Supportive and accessible leadership committed to employee development
Inclusive and community-focused work environment that values giving back
Opportunities for career advancement and continuous learning
Apply Now
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