Senior Product Manager – Billing

Role Overview

• Own the product vision and roadmap for the Billing domain, spanning bill calculation, adjustments, and emerging flexible energy revenue streams.
• Work with senior stakeholders, industry and customers to translate operational billing requirements into a clear and prioritised product strategy.
• Identify and lead the product response to billing-related regulatory change.
• Partner closely with other areas to ensure settlement and metering data, half-hourly flows, tariffs, and industry reconciliation all feed accurately into billing calculations.
• Lead product thinking on how we handle complex and evolving billing scenarios e.g. multi-directional energy flows, export payments, flexibility market rewards, and time-of-use.
• Identify opportunities where AI and automation can improve billing accuracy and reduce exception handling.
• Monitor industry developments in DSR, V2G, heat pump tariffs, and smart charging developing a forward-looking billing product position for each.
• Support client SLA obligations, audit requirements, and regulatory reporting in the billing area.
• Maintain a prioritised, well-reasoned backlog ensuring your engineering team always has clear context on what they are building and why.
• Use data, experimentation, and AI tooling to drive continuous improvement in billing accuracy, exception rates, and customer-facing output quality.
• Apply strong ERP financial management principles to the billing domain.
• Represent the Billing domain in cross-functional planning forums while managing dependencies with Market Operations, Metering, Tariffs, Statements, Payments, Debt/Collections, & Platform.
• Coach and support other Product Managers raising the standard of product thinking and delivery.

Requirements

• Significant experience in product management, with a track record of owning complex, commercially critical product domains.
• Deep understanding of billing, invoicing, and financial management in an enterprise context — including credit, adjustments, collections, reconciliation, and audit.
• Familiarity with ERP or financial platform concepts (e.g. SAP, Oracle, Microsoft Dynamics, or equivalent) as they relate to invoice lifecycle and revenue management.
• Experience working across multiple upstream domains or systems to ensure data accuracy in a downstream financial output.
• Proven ability to engage and influence senior stakeholders, including enterprise client representatives, with clarity and confidence.
• Strong command of product management practice including strategy, road-mapping, prioritisation, experimentation, and lifecycle management.
• Demonstrable use of data and AI tooling to drive product decisions and operational improvement.

Tech Stack

• ERP
• Oracle

Benefits

• 25 days’ holiday + bank holidays
• Option to buy or sell 5 extra annual leave days per year
• Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships
• Virgin Active, Nuffield, PureGym)
• Pension with 5% matched contribution
• Regular team‑wide and company‑wide events
• 2 volunteering days per year to give back
• Remote‑first working environment with offices in London and Nottingham