Global HR Technology Delivery Specialist

Role Overview

• System Implementation & Configuration: Guide & assist in the design, configuration, testing, deployment, and optimization of HR Information Systems (HRIS) team for Oracle HCM to meet global and local business requirements.
• Project Management: Manage HR technology projects from planning through execution, including tracking deliverables, status reporting, budget management, and risk/issue logs.
• Experience with agile or waterfall delivery models is valuable.
• System Support & Maintenance: Provide Tier 1/2 functional support, troubleshoot issues, manage system maintenance and updates, and respond to HR tickets promptly and with high quality.
• Process Improvement & Automation: Review existing HR processes to identify opportunities for automation, standardization, and streamlining using technology.
• Data Governance & Analytics: Ensure the accuracy, security, and integrity of employee data within HRIS.
• Enable data structure for HR reports and analytics, develop and maintain dashboards, and support data-driven decision-making.
• Compliance: Ensure compliance with global data privacy regulations (e.g., GDPR, POPIA, CCPA) and other relevant HR laws and regulations.
• Stakeholder Collaboration: Partner with HR Centers of Excellence (COEs), IT, Global HR Shared Services, Finance, and external vendors to gather requirements, manage expectations, and ensure successful service delivery.
• Training & Documentation: Provide training and support to the Global HR team, develop and update training materials, user guides, and standard operating procedures (SOPs) for end-users and the global HR community.

Requirements

• Education: Bachelor’s degree in human resources, Business Administration, Information Systems Management, or a related field.
• Certification: Oracle Fusion Cloud HCM Certified, Project Management Professional etc. are advantageous.
• Experience: 5–7+ years of operational support experience in HR systems within a multinational organization or consulting environment.
• Hands-on experience with Oracle HCM is mandatory.
• Technical Skills: Proficiency in HR business processes, shared service models, data analytics, reporting tools (e.g., Power BI), and Microsoft Office Suite (especially Excel).
• Familiarity with AI solutions in HR is a plus.
• Soft Skills: Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills, with the ability to adapt communication for executive-level audiences.
• Ability to work independently, manage multiple priorities, and collaborate effectively with globally distributed teams.
• Strong business acumen and customer-centric service orientation.

Tech Stack

• Cloud
• Oracle
• PMP

Benefits

• Please note: This role is only open to candidates currently located in North Carolina or Virginia.