Admissions Counselor
United States
Full Time
2 hours ago
$21 - $31 USD
No Visa Sponsorship
Key skills
SalesforceCRM
About this role
Role Overview
- Support clients and families through Lightfully’s 4-phase admissions process
- Deliver a concierge-level experience from first contact to day-one arrival
- Manage an individual caseload and document every step in the CRM
- Model Lightfully’s mission and Shining Commitments
- Collaborate with Clinical, Finance, and Outreach to remove barriers to admission
Requirements
- Bachelor’s degree or equivalent experience
- At least 1 year of patient-facing experience in healthcare, preferably in behavioral health or admissions, required.
- Must pass extensive background check.
- Experience working in CRM platforms or electronic health record systems, required; Salesforce experience preferred.
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- Paid time off
- Self-care days
- 401(k) plan
- Continuing education and professional development opportunities
- Employee assistance program (EAP)
- A supportive, mission-driven culture that values authenticity, connection, and integrity