HR Assistant

Role Overview

• Provide end to end HR Administrative support across the full employee lifecycle, aiding the delivery of HR services to global mulberry employees.
• Administer all HR related documents including contracts of employment and any other amends to employee terms and conditions.
• Management of the leaver process, detailing any outstanding or overtaken entitlements to be settled in the employees’ final pay, processing the necessary and notifying the relevant departments.
• Manage the employee data entry into the HR system maintaining key employee data with absolute accuracy.
• Act as a key point of contact for payroll colleagues to ensure employees are paid correctly, on time and helping them with any queries that may arise.
• Alongside the HR Operations & Payroll Manager, review and update central HR documentation (e.g., letter and contract templates) in line with legislative changes and best practice.
• Oversee employee queries that come into the HR Inbox and respond to queries in a timely manner, where appropriate, escalating queries for support to resolve.
• Work with HR Advisors and HR Business Partners to ensure all right to work documentation remains valid and compliant with UK Legislation.
• Support with administering employee benefits.
• Work with a mindset of continuous improvement, proactively spotting opportunities to improve ways of working.
• Demonstrate and understand the Mulberry brand and employee values acting as an ambassador and role model for the employee and brand values.
• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.
• As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions
• internally and externally.

Requirements

• Excellent written and verbal communication skills, with the ability to listen and assimilate relevant information.
• IT literate with good working knowledge of Microsoft Office applications.
• Process orientated with strong planning skills.
• Diligent and meticulous with a good eye for detail.
• Excellent organisational skills and initiative, with the ability to manage the day-to-day HR processes effectively with minimal supervision.
• Works with absolute confidentiality.
• A team player with strong interpersonal and relationship building skills.
• Reliable and self-motivated.
• Solutions focused problem solver.
• Seeks continuous improvement.
• Experience in an administrative role.
• HR experience in a similar role (preferred but not essential).
• A relevant HR / CIPD qualification (preferred but not essential).

Benefits

• Provide end to end HR Administrative support across the full employee lifecycle, aiding the delivery of HR services to global mulberry employees.
• Administer all HR related documents including contracts of employment and any other amends to employee terms and conditions.
• Management of the leaver process, detailing any outstanding or overtaken entitlements to be settled in the employees’ final pay, processing the necessary and notifying the relevant departments.
• Manage the employee data entry into the HR system maintaining key employee data with absolute accuracy.
• Act as a key point of contact for payroll colleagues to ensure employees are paid correctly, on time and helping them with any queries that may arise.
• Alongside the HR Operations & Payroll Manager, review and update central HR documentation (e.g., letter and contract templates) in line with legislative changes and best practice.
• Oversee employee queries that come into the HR Inbox and respond to queries in a timely manner, where appropriate, escalating queries for support to resolve.
• Work with HR Advisors and HR Business Partners to ensure all right to work documentation remains valid and compliant with UK Legislation.
• Support with administering employee benefits.
• Work with a mindset of continuous improvement, proactively spotting opportunities to improve ways of working.
• Demonstrate and understand the Mulberry brand and employee values acting as an ambassador and role model for the employee and brand values.
• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.
• As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions
• internally and externally.