Manage a portfolio of customer accounts, following up outstanding invoices in line with agreed payment terms.
Maintain and update the accounts receivable ledger.
Handle customer queries and disputes, resolving issues promptly while maintaining positive client relationships.
Reconcile customer accounts and resolve discrepancies.
Assist in assessing customer creditworthiness by conducting credit checks and supporting risk evaluations.
Work closely with internal teams to resolve billing issues, contribute to process improvements, and support audit requirements and the preparation of financial reports.

Approximately 1 or 2 years’ experience in a credit control or similar finance role.
Strong communication and negotiation skills, with the confidence to manage challenging conversations.
When faced with a problem, you collaborate with the appropriate people to evaluate different options and find practical solutions.
You embrace challenges as opportunities and seek feedback to enhance your skills.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Junior Credit Controller

Key skills