Collect, organize, and perform basic analysis of data from various sources to identify trends and support decision-making processes
Assist in evaluating existing operational processes by providing data and analysis to identify areas for improvement
Maintain and update reports and dashboards to track key performance indicators and provide regular updates to the management team
Consult with different departments to gather data and provide support for understanding operational challenges
Document operational processes, workflows, and improvements to ensure knowledge sharing and consistency across the organization
Perform audits of provider databases in Excel to ensure compliance with operational processes
Perform other job duties as assigned.

Bachelor's Degree or equivalent work experience
0-2 years of relevant work experience
Experience conducting data analysis and evaluating data sets in Microsoft Excel
Self-starter and organizer with high energy and drive to meet the needs of a demanding operational landscape
Strong initiative to understand data elements and how they may interact in our solutions, systems, and processes
Experience using Salesforce
Interest and/or background in the healthcare industry
Strong leadership, communication, and relationship building skills

Data Operations Analyst

Key skills