apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency in delivering project goals.
work with enterprise and strategic account teams to ensure projects are delivered on time or early, as well as at or below budget.
liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.
enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.
lead the activities of the Benchling project team and drive execution of the project plan.
set clear expectations with internal and external team members, and hold them accountable for schedules and project results.
lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation.
actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. Serve as an internal partner to the Benchling financial organization.

familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)
demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
at least 3 years of software implementation experience, preferably with a SaaS software company
BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)
experience building out new processes, tools and communicating these out to an organization
experience leveraging AI tools to optimize or automate project management tasks
exceptional communication and organizational skills; comfortable presenting in high pressure settings
strong work ethic, multi-tasking and time management
proven skills at contingency planning
experience in managing customer expectations
working knowledge of software delivery risk management
ability to work at customer sites, or in the Zurich office based on customer and project needs. Expected travel 25%.

Project Manager

Key skills