Serve as a strategic partner to business stakeholders, translating their goals into impactful business technology solutions
Act as a trusted advisor, capability steward, and internal consulting partner
Shape how Sales Enablement, Veeva CRM/Vault, HCP engagement, Sales Performance, and Commercial Excellence capabilities evolve for the U.S. market
Work with business stakeholders to understand strategic goals and translate them into BT solutions
Develop business capability models and value stream maps to ensure alignment with business objectives
Conduct detailed analysis to gather and document business requirements
Partner with BT and field teams to design solutions that meet business needs
Identify opportunities for process improvements in field sales and service workflows
Plan, execute, and oversee projects to ensure completion on time, within scope, and within budget
Manage relationships with key stakeholders to ensure successful project delivery and adoption
Create and maintain documentation for business processes, requirements, solutions, and project plans

Bachelor's degree with at least Seven years of relevant experience in BT, commercial business, or management
minimum of five years in BRM, Business partner role
Excellent communication, analytical, and project management skills
Knowledge of agile planning tools (e.g., JIRA, Confluence)
Experience in pharmaceutical organizations with regulated, global operating models
Proven ability to design and optimize Commercial excellence processes (HCP engagement, call planning, territory/quota, compensation, activity capture)
Experience translating strategy into capability roadmaps, future‑state processes, and technology requirements
Strong understanding of Salesforce and/or Veeva CRM/Vault, sales analytics, and Customer Engagement platforms
Experience partnering with IT, Sales and delivery teams to validate feasibility, integration patterns, and scalability

retirement savings plan
paid vacation and holiday time
paid caregiver/parental and medical leave
health benefits including medical, prescription drug, dental, and vision coverage

Associate Director, Business Technology, Account Management – Commercial

Key skills