Analyze sales performance metrics and trends to support decision-making and forecast accuracy
Create goals, processes, and reporting for service warranty conversion and service contract renewals
Support field processes such as quarterly business reviews and other corporate initiatives
Maintain and improve CRM data integrity, pipeline hygiene, and reporting accuracy
Support sales planning processes, including territory assignments, quota setting, and compensation modeling
Develop and maintain sales dashboards, reports, and performance KPIs
Partner with cross-functional teams (Sales, Marketing, Finance, HR) to align strategies and share insights
Assist with Salesforce optimization, user training, and tool implementation projects
Identify bottlenecks and opportunities in the sales process; propose actionable recommendations
Support ongoing initiatives related to sales enablement, compensation, and forecasting

Bachelor's Degree
Minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience
Proficiency with Salesforce or other CRM platforms
Strong skills in Excel; experience with BI tools (e.g., Tableau, Power BI, Looker) is a plus
Excellent analytical and problem-solving skills
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required

Sales Operations Consultant – ENT

Key skills