Senior Business Analyst

Role Overview

• Identify true business needs using a consulting mindset, distinguishing between “need” and “want.”
• Gather, analyze, and refine business and functional requirements through stakeholder interviews, workshops, and documentation reviews.
• Produce clear, complete, and unambiguous requirements documentation, including functional requirements, user stories, process flows, and acceptance criteria.
• Own and maintain requirements traceability matrices (RTMs) to ensure all requirements are fully tested.
• Partner with QA, Technology Quality Management, and delivery teams to validate requirements, acceptance criteria, and test scenarios.
• Support the definition of User Acceptance Test (UAT) criteria and scenarios and participate in UAT preparation, dry runs, and execution as needed.
• Facilitate and co-chair workshops, interviews, and working sessions with cross-functional SMEs and stakeholders.
• Drive collaborative agreement, prioritization, and decision-making across business and technology teams.
• Communicate effectively with senior stakeholders, sponsors, and functional leaders to align on scope and outcomes.
• Act as the primary translator between business stakeholders and engineering teams, ensuring shared understanding of requirements and solution intent.
• Serve as the voice of the customer within Scrum or delivery teams when a business SME is not embedded.
• Assist in identifying technical capabilities and solution approaches that align with desired business outcomes.
• Partner with UX and Human Factors Engineering (HFE) specialists to ensure requirements support intuitive, user-centered solution design.
• Apply Business Analysis best practices to continuously improve processes, standards, templates, and ways of working.
• Identify opportunities to streamline workflows and improve efficiency while maintaining quality and compliance.
• Contribute to the maturity of Business Analysis practices across initiatives and programs.

Requirements

• Strong consulting skills, including root cause analysis and the ability to distinguish between true needs and stated wants.
• Excellent verbal and written communication skills, with the ability to translate complex discussions into structured documentation.
• Proven ability to negotiate, influence, and build consensus with senior stakeholders.
• Strong requirements documentation and analytical skills.
• Ability to learn new domains quickly and share knowledge effectively across teams.
• Ability to work effectively in fast-paced, cross-functional, and globally distributed environments.
• Comfortable balancing multiple initiatives and priorities simultaneously.
• Experience with generative AI is preferential, including; requirements drafting and refinement, process analysis and optimisation, workshop acceleration, test case support and backlog grooming assistance.
• Strong understanding of clinical trials and variations across Phases I–IV.
• Solid grounding in Business Analysis best practices and consulting behaviors.
• Familiarity with Computer System Validation (CSV), SDLC methodologies, and 21 CFR Part 11 concepts.
• Experience working within regulated environments such as pharmaceutical, biotech, or CRO organizations.
• Experience supporting project delivery within established Project Lifecycle (PLC) frameworks.
• Bachelor’s degree in life sciences, computer science, or relevant discipline required. MSc/MBA/advanced degree preferred.

Tech Stack

• SDLC

Benefits

• Professional development opportunities