Key skills
AIClaudeSaaSJiraAgilePrototypingProduct ManagementCommunicationCollaborationCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Leverage AI tools (e.g., ChatGPT, Claude) to enhance speed and quality of product artifacts, including requirements, user stories, and documentation
- Utilize modern tools (e.g., Replit or similar) to support rapid prototyping and concept validation
- Continuously explore ways to improve product development efficiency through emerging technologies
- Serve as the voice of the customer by partnering with Account Management and Customer Success to understand user needs, workflows, and pain points
- Represent both property management clients and vendor users, ensuring solutions deliver value across NetVendor’s two-sided platform
- Translate product vision and requirements into clear user stories, workflows, and acceptance criteria
- Own and maintain a prioritized backlog aligned with roadmap objectives and business outcomes
- Partner with Engineering and QA to ensure high-quality, predictable delivery of features
- Work closely with Product Management, Engineering, QA, Design, Marketing, and Sales to drive alignment from concept through launch
- Actively participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
- Monitor product performance through data and user feedback, iterating to improve adoption, usability, and outcomes
- Ensure features solve real customer problems and deliver intuitive, effective user experiences
- Identify gaps, edge cases, and opportunities to improve workflows across the product
- Partner with Marketing and Sales to support successful product and feature launches
- Help drive user adoption by ensuring features are intuitive, valuable, and clearly communicated
Requirements
- Bachelor's degree in a relevant field (e.g., computer science, information technology, marketing), or equivalent practical experience.
- 3-5 years of proven experience as a Product Owner in the SaaS industry.
- Strong understanding of SaaS business models, technologies, and industry trends.
- Proficient in agile methodologies, product management tools (e.g., Jira, Trello, etc.), and AI-enabled solutions like ChatGPT, Claude, Replit, etc.
- Exceptional communication and collaboration skills.
- Analytical mindset with the ability to make data-driven decisions.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Experience working with cross-functional teams and stakeholders to deliver successful products.
- Previous experience in B2C, Marketplace, and/or Prop Tech (specifically Multifamily Property Management) is a plus, but not a requirement.
Benefits
- Medical, dental, and vision insurance
- HSA, FSA, and DCFSA
- Long
- and short-term disability insurance
- Free basic life insurance
- Generous paid time off policy
- Paid holidays: 7 per year + 1 floating holiday
- Maternity Leave
- 401(k) with company match
- Employee Assistance Program