Serve as a key liaison between business stakeholders, IT team members and external vendors
Translate complex business needs and requirements into functional and technical specifications.
Analyze business requirements, design technology solutions, optimize system performance, and ensure the successful implementation of enterprise applications.
Lead IT driven projects, mentor junior analysts, and contribute to the strategic technology roadmap across the enterprise.
Work closely with internal teams to ensure solutions meet business expectations.
Write RFP proposals for the solicitation of new vendor products or contract service support.
Design system enhancements, integrations, and configurations aligned with business needs.
Provide detailed drawings, wireframes, use cases, data model and written specifications across all aspects of the technology stack.
Lead requirement-gathering workshops, training sessions, and solution demonstrations.
Conduct gap-analysis and feasibility assessments to support decision-making.

Bachelor’s degree in Information Technology, Computer Science, Management Information Systems or equivalent.
5+ years of demonstrated experience writing functional and technical design specifications.
Strong understanding of SDLC methodologies (Agile, Waterfall, Hybrid).
Deep understanding of software development using some or all the following: COBOL, RPG, jQuery, Javascript, HTML, JSON, .NET, Python, SQL.
2+ years’ experience in requirements and design of cloud platform configuration for technologies such as Salesforce, Workday, SAP, FiServ, Sharepoint, InfoLease and Microsoft Azure.
Proficiency in use of tools such as Visio, Lucidchart, Miro, Confluence, JIRA for creation of requirements, process modeling, wireframes, use case diagrams, and reference architecture types of documentation.
Practical knowledge working with database and query optimization, debugging, QA functions, user defined functions, views and indexes.
Experience in financial services.

Senior Business Systems Analyst

Key skills