About this role

Advise our private customers via digital channels (telephone, video consultations, chat, co‑browsing) on accounts, service, and digitization.
Proactively promote the standardized product range covering investments, retirement planning, and personal loans.
Confidently use digital media as part of the advisory process.

Vocational training in banking or an equivalent qualification.
Good knowledge of retail banking product offerings.
Sales skills and enjoyment in customer interaction.
Open and communicative personality who enjoys working in teams.
Strong willingness to learn and motivation to continuously develop your expertise.
Proficient in using PC and software applications.

Emotional well‑being: Support in difficult life situations and programs to promote mental health.
Physical health: Health check‑ups, vaccination offers, and advice on healthy living.
Socially connected: Support from pme Familienservice, flexible working time models, and a strong culture of diversity, equal opportunity, and inclusion.
Financial security: Contribution plans for retirement provision, employee banking services, company bike options or the Deutschlandticket.

Advisor, Regional Advisory Center – m/f/d

Key skills