Community Manager

Role Overview

• Manage and moderate brand communities and social profiles (comments, direct messages, and interactions)
• Identify real-time engagement opportunities (trends, conversations, and hot topics)
• Collaborate with creative and planning teams to adapt and expand content
• Monitor brand mentions and support crisis management when necessary
• Support creator/influencer activations and interactions on social channels
• Ensure consistency in brand tone of voice and brand guidelines

Requirements

• Degree in Marketing, Advertising, Communications, or a related field
• Previous experience as a Community Manager, preferably working with advertising or communications agencies
• Ability to act in real time and manage multiple tasks
• Analytical skills to convert interactions into actionable insights
• Familiarity with monitoring tools (e.g., Sprinklr, Hootsuite, Buzzmonitor, etc.)
• Have an active CNPJ (Brazilian company registration) and be available to start immediately on a freelance project for up to 6 months

Benefits

• Possibility of conversion to CLT (permanent employment) based on performance
• Hybrid work model
• Creative and welcoming work environment