Commercial Account Coordinator

Role Overview

• Compare service agreements to contract to ensure new accounts are setup and service cadence is correct
• Creates vendor profiles and checks accuracy on completed paperwork submitted by vendors
• Trains vendors on work order and billing procedures
• Communicate work orders to vendors and assist AOM in resolving issues
• Monitor, update and close out work orders accordingly based on SLA
• notify AOM if any requirements are missing
• Track invoice submissions and ensure proper coding by vendor
• Provide reports or reports out on open and closed work orders and check status with the appropriate vendor
• Ensure internal records (CRM, documents, spreadsheets, files, drives) are up-to-date and organized
• Effectively communicate with all levels of MCS management accordingly
• Assist with process and procedure training
• Other duties may be assigned as role evolves based on the needs of the business

Requirements

• High School Diploma or equivalent work experience in a similar environment
• 2+ years of experience in sales or customer service
• Experienced in Microsoft Office Suite (Outlook, Excel, PPT)
• Experience in other systems that MCS uses to include Salesforce, Corrigo, Monday.com, etc.