Product Development Manager

Role Overview

• Manage the product strategy and roadmap for assigned product lines (e.g., deposits, loans, digital).
• Independently evaluate and make strategic recommendations regarding product direction, pricing, and feature prioritization, with significant impact on revenue, cost structure, and member growth.
• Lead market research, competitive analysis, and member insights to identify opportunities for innovation and differentiation.
• Partner with Finance to establish pricing, profitability targets, and performance metrics.
• Align product initiatives with enterprise goals and resource priorities through EPDO governance.
• Lead the end-to-end development process for new or enhanced products — from concept through launch and optimization.
• Define product features, requirements, and success criteria in collaboration with Business Analysts and PMO.
• Partner with Operations, Lending, and IT to ensure operational readiness, scalability, and system integration.
• Manage vendor relationships related to product capabilities, pricing, and performance.
• Oversee ongoing product lifecycle management — monitoring adoption, usage, and profitability.

Requirements

• Bachelor’s degree in Business, Finance, Economics, Marketing, or related field, required.
• Minimum five (5) years within product management or product development within financial services, preferably at a bank, credit union or related field, required.
• Demonstrated experience managing deposit or lending product portfolios and digital banking enhancements.
• Proven record of leading cross-functional projects involving technology, operations, and compliance.
• Familiarity with core banking systems (e.g., Jack Henry Symitar, Fiserv, FIS) and digital platforms (e.g., Lumin, Q2, Alkami, Temenos).
• Strong understanding of product lifecycle management, project governance, and financial modeling.
• Skilled in strategic planning, requirements definition, and performance analysis.
• Excellent collaboration and stakeholder management skills.
• Effective communicator with the ability to translate strategy into operational execution.
• Working knowledge of regulatory requirements including Reg E, Reg Z, Truth in Savings, and Fair Lending, preferred.
• Proficient in project tracking tools (Monday.com, Smartsheet, Asana, Jira), and data visualization tools (Power BI, Tableau).
• Demonstrated ability to achieve product growth and profitability targets.
• Proven track record of delivering new product initiatives on time and with successful outcomes.
• Experience driving strong member satisfaction and product adoption metrics.
• Familiarity with operating within established governance frameworks and adhering to standardized processes.
• Experience leading diverse work teams, required.
• Excellent oral and written communication skills, required.
• Must be proficient in computer programs (e.g., Microsoft Office Suite).

Tech Stack

• Tableau

Benefits

• Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
• 401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.
• Bonus program: All employees are rewarded for attaining our annual organizational goals.
• Tuition Reimbursement program for employees eligible after six months of service.
• Recognition program where employees can be nominated by management, their peers or by members.
• Employee referral bonus.
• Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service. Employees are eligible to receive a consumer loan rate discount.
• Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.