Provide expert labour relations advice on grievances, investigations, discipline, performance management, and terminations
Conduct intake and triage of union and non-union complaints, including harassment and discrimination matters
Support consistent interpretation and application of collective agreements, legislation, and enterprise LR strategy
Manage and support grievance processes, including investigation preparation and resolution
Partner with HRBPs to assess risk, determine escalation pathways, and reinforce consistent practices
Coach and guide leaders on effective union-management practices and sound LR decision-making
Support mediation and arbitration preparation in collaboration with Labour Relations leadership and legal counsel
Contribute insights, trends, and emerging risks to inform COE strategy and enterprise alignment
Maintain thorough, defensible documentation and exercise sound professional judgment.

Minimum 5 years’ progressive experience in labour relations or HR with a strong LR focus
Advanced knowledge of labour legislation, collective agreements, and union-management dynamics
Proven experience managing complex grievances, investigations, and sensitive casework
Strong risk assessment, documentation, and case management skills
Trusted advisor and coach to leaders and HR partners, with respect for role boundaries
Ability to translate complex labour relations issues into practical, actionable guidance
Effective collaborator within shared services or matrixed environments
Demonstrated professionalism, discretion, and alignment with mission-driven values.

Labour Relations Specialist

Key skills