Senior Revenue Manager

Role Overview

• Own the integrity of ARR metrics that inform executive and Board‑level decisions.
• Shape revenue policy, processes, and tooling in a fast‑growing SaaS environment.
• Partner closely with Finance, Sales, and Systems, gaining broad visibility across Motive.
• Architect and govern ARR recognition policy for Motive’s SaaS and services portfolio.
• Understand policy and design policy improvements and work cross-functionally with Deal Desk, Order Management, and Sales Operations to enforce and communicate updates.
• Create educational material, in partnership with Sales leadership, to help other teams understand ARR recognition, from Sales to the executive level.
• Act as a primary ARR subject-matter expert for Sales, Deal Desk, and FP&A, including training, office hours, and ad‑hoc questions.
• Drive and coordinate timely, accurate closes and reporting of ARR and partner to determine, and resolve, potential issues while bridging to expectations.
• Investigate and correct scenarios requiring adjustments to the mostly automated data pipeline-driven reporting.
• Understand the data flow from the CRM, to the billing system, through a custom data pipeline, to the data warehouse and reporting tools.
• Assist in the revenue close and the review of the close by the Auditors.
• Participate in Motive technical revenue reviews of contracts and processes and assist in setting policy and designing processes with a view to keeping processes simple and minimizing human effort.
• Apply ASC 606 guidance to complex SaaS and services arrangements, partnering with Accounting and external auditors as needed.
• Identify and implement process improvements across Quote‑to‑Cash that improve accuracy, control, and efficiency, while minimizing manual effort.

Requirements

• Previous experience with reporting of key revenue related financial metrics preferred.
• Experience reviewing and analyzing customer orders and contracts and related documentation to identify revenue-related issues.
• Passion for working in a fast-paced, high-growth, and constantly evolving environment.
• Demonstrated ability to influence and collaborate effectively with all levels and cross-functionally across the organization.
• Public accounting experience, CPA preferred.
• Strong background working with Enterprise Systems to drive improvement and optimization in the Quote-to-Cash (QtC) process. Experience using Netsuite, Salesforce, and RevPro is preferred.
• Detailed knowledge of ASC 606 and relevant current accounting rules relating to software, SaaS, and services revenue recognition.
• Proven ability to manage multiple high-priority assignments and meet strict deadlines.
• Proven ability to rapidly trace data lineage and diagnose discrepancies across complex system architectures (CRM, billing, custom data pipelines, data warehouse).
• 6–10 years of combined experience in Revenue Accounting and/or Revenue Operations for a SaaS or software business, including hands‑on work with complex contracts and ARR metrics.
• Experience with ARR reporting strongly preferred.
• Knowledge of SQL and related tools (Snowflake, SQL notebooks, etc.) including comfort writing SQL to investigate data issues (e.g., joins, filters, basic aggregations) across systems and data tables is preferred.

Tech Stack

• SQL

Benefits

• Health insurance
• Pharmacy benefits
• Optical care benefits
• Dental care benefits
• Paid time off
• Sick time off
• Short term disability coverage
• Long term disability coverage
• Life insurance
• 401k contribution