Support Senior Vice President of Sales by achieving or exceeding enterprise revenue and growth targets through Named AE‑led accounts
Enable and coach Strategic Account Managers on complex enterprise deal strategy, account planning, and executive engagement
Partner with SAMs on large, high‑impact opportunities including pricing strategy, negotiations, and deal closure
Provide executive‑level support for strategic customer engagements, escalations, and renewals
Drive sales forecasting accuracy and pipeline rigor across strategic accounts
Increase pipeline and expansion opportunities through disciplined account strategy and targeted enterprise campaigns
Develop unified messaging with SAMs, Sales Engineering, Marketing, and Customer Success
Manage and overcome executive‑level prospect and customer objections
Learn and maintain in‑depth knowledge of NiCE CXone product lines and enterprise positioning
Assist with sale strategy and closure of national and strategic house accounts
Train and coach SAMs on navigating long, complex enterprise sales cycles
Build collaborative corporate and field teams to support enterprise sales execution
Influence deal strategy without displacing SAM ownership of customer relationships
Travel to support strategic customer meetings, executive briefings, and internal planning sessions

Bachelor’s degree in Business Management, Communications, Marketing, or equivalent work experience required
5+ years in enterprise or senior sales leadership roles
10–12+ years combined enterprise sales experience
Demonstrated success supporting or leading large, complex enterprise deals
Proven ability to influence outcomes without direct day‑to‑day account ownership
Strong analytical, forecasting, and financial skills
Exceptional verbal and written communication skills
Proven track record of exceeding revenue targets through strategic account execution
Experience selling complex SaaS solutions
Excellent executive‑level customer‑facing skills
Comfortable thriving in a fast‑paced, growth‑oriented organization.

Director, Sales, CX Americas

Key skills