Work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards
Compile a business report and present this to the client at the end of each assessment
Recommend the issue, re-issue or withdrawal of certificates and report recommendations in accordance with BSI policy, procedures and prescribed time frame
Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision
Ensure that value is added to customers and their business/organisation through the assessment of their systems and processes against BSI requirements
Continually enhance & uphold the reputation and perception of BSI through excellent planning, delivery, report writing and day-to-day interactions with customers and other key stakeholders
Demonstrate commercial acumen and real added value when feeding back to clients
Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and effective working relationships are sustained both with Clients and within the team
Establish and develop an effective partnership which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.
Requirements
Proven industry experience/knowledge/qualifications related to area of expertise
Have a Lead Auditor qualification in ISO 9001, ISO 14001, ISO 45001, ISO 50001 and other applicable standards
Demonstrates knowledge of how a business operates to ensure appropriate interpretation of management system standards
Proven administrative and organisational skills, with the ability to meet deadlines and manage customer expectations
Strong emotional intelligence with the ability to adapt style to a variety of situations
Effective relationship builder through a personable, consultative approach
Computer literate with experience of basic Microsoft packages
Energy and commitment to undertake the role, which can be very demanding, working within different premises every day, being in front of the client and constantly on the move.