Brand Ambassador

Role Overview

• Representing a national brand in a polished, professional, and approachable way
• Engaging with event attendees in a friendly and confident manner
• Creating a positive experience for families, children, and the general public
• Supporting activity flow in high-traffic event spaces
• Assisting with light setup and teardown as needed
• Working in both outdoor family zone areas and indoor arena concourse spaces

Requirements

• Strong communication and interpersonal skills
• Professional, dependable, and punctual
• Confident, outgoing, and comfortable speaking with the public
• Comfortable engaging with families, upbeat
• Able to work well in fast-paced, public-facing environments
• Comfortable standing and moving for extended periods
• Comfortable working in both indoor and outdoor settings
• Previous brand ambassador, event, promotions, experiential, or customer-facing experience is an asset
• Hockey knowledge is a plus, but not required
• Bilingualism is not required
• Team Lead should also be organized and confident supporting on-site team communication
• Comfortable helping maintain event flow and brand standards
• Reliable, proactive, and solution oriented
• Experienced in events, promotions, or team leadership is preferred