Practice Director – Administrative & Customer Support

Role Overview

• Maintain consistent above average performance metrics
• Provide business generation leadership, motivation and direction to direct reports
• Participate in the recruitment of new hires
• Effectively communicate with all levels within the organization
• Drive revenue generating activities/practice group performance
• Execute operational focus areas
• Meet productivity standards, individual and staff
• Effectively manage time, plan and multi-task
• Attract and source, train, develop and retain staff
• Achieve pricing goals and recognize business trends
• Lead customer retention and expansion strategy
• Create a positive, collaborative team culture

Requirements

• 1+ years talent solutions and/or management or equivalent experience required
• Proven performance in talent manager/director role
• Demonstrated success in business generation, leading and driving business development
• Excellent communication, presentation and problem-solving skills
• Proficient in MS Office, databases and other technology systems
• Bachelor’s Degree or equivalent, preferred

Benefits

• group health insurance benefits (medical, vision, dental)
• flexible spending and health savings accounts
• life and accident insurance
• adoption, surrogacy and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of Choice Time Off (CTO) per calendar year
• up to 11 paid holidays per calendar year
• 401(k) savings and investment plan with employer match 100% on the first 3% of contributions